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In a country the size of
Tanzania where the majority of people live in rural areas,
ensuring an effective reach to every consumer is absolutely vital
to the success of any business dealing in consumer goods.
METL has a basket of products including some 25 of its own brands
and more than 100 other products it distributes and sells on
behalf of other manufacturers. The logistics involved in
delivering this huge range to every selling outlet is a daunting
task, but with painstaking attention to detail, METL has developed
a distribution system that has no parallel in Tanzania.
Firstly, the company has created a strong centralised sales and
marketing division that ensures that products are available
consistently through its sales network to consumers across the
country.
METL has also developed a wide range of selling mechanisms in
order to ensure that its products reach customers effectively. It
has an extensive network of 27 branches spread all across the
country. These branches are fully equipped with warehouses, sales
teams and vehicles; they act as proactive hubs for secondary
distribution in urban and proximate rural areas as well as
tertiary distribution into the remote hinterlands of the country.
There are 15 Relationship Sales Executives (RSEs) catering to the
needs of wholesalers in Dar es Salaam and preferred customers in
upcountry locations. Besides, for easier and quicker deliveries,
METL has some 40 sales outlets of its own (wholesale and retail)
scattered around Dar es Salaam.
In addition the company, under the flagship of the Central Mobile
Sales (CMS), has a fleet of 30 vehicles that carry out sales
rounds in Dar es Salaam every day of the month. From branch
offices, emanate 55 other mobile sales vehicles serving their
respective territories.
METL is also one of the very few companies in Tanzania to boast a
comprehensive vehicle fleet as large as 450 vehicles, which
includes a fully self-sufficient in-house maintenance and
servicing facility.
A clear reflection of METL’s massive strength in sales and
distribution is the fact the Tanzania’s leading mobile telephony
giant, Vodacom, has appointed Zefona Cellines - a METL Group
company - as a super-dealer for the distribution and sales of its
airtime vouchers and starter packs.
Finally, METL has focused groups of marketing executives in
functional areas, eg market research, sales promotion, advertising
and merchandising.
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